Frequently Asked Questions
How Can I Buy/Place An Order?
Select The Desired Product/Content And Then Click "Add To Bag". You Can Continue Shopping On Our Online Store Or You Can Edit Your Bag And Then Proceed To Checkout. When Your At The Checkout You Can Login Into Your Account Or You Can Proceed As A Guest.
How Fast Is My Order/Product Processed?
All Orders Are Processed Within 1-2 Business Days After The Order Has Been Placed And As Soon As Your Payment Is Confirmed. Business Days Are Mondays-Fridays, Excluding Holidays. Please Note That We Do Not Process, And Ship Your Products/Orders On Saturdays And/Or Sundays Or On U.S. Federal Holidays.
Orders Placed On These Days Will Be Processed The Next Business Day After That. Delivery Will Be Dependent On Our Shipment Carrier. We Mainly Use USPS, UPS, And This Shipment Carriers Can Also Be Subject To Weather Delays.
Orders/Products May Take More Time Than Usual During Our Online Stores Sale Seasons Such As Black Friday And Others.
Can I Cancel/Change My Order/Product?
As Soon As You Complete The Payment Of An Order We Tend To Complete And Process The Order/Product As Fast As Possible. If You Need Any Changes To Your Order Or You Need To Cancel Your Order/Product Immediately, Please Use The Contact Located Within The Footer Of Our Website. We Cannot Guarantee That We Will Be Able To Cancel Or Change Your Order/Product.
I Entered An Incorrect Shipping Address, What Should I Do?
Orders/Products Are Processed As Fast As Possible, And For Any Reason We Cannot Guarantee Any Changes/Cancels To Your Order Once It Has Been Confirmed/Submitted.
If You Somehow Entered An Incorrect Shipping Address Or The Address You Had Entered Isn't In English Characters Or Some Form Of The English Language, Please Click On The Contact Located Within The Footer. If You Need To Update The Address, And Include Your Full Name, Order Number, And Your Correct Shipping Address Within The E-Mail.
We Will Try Our Best To Change The Shipping Address Before It The Product/Order Ships. If The Product/Order Ships Before We Can Fix The Issue, Click On The Contact Located Within The Footer With Tracking Information Stating That The Product/Order Is Being Returned To Sender. Once We Receive Your Order/Product, We Will Ship You Out A New Package For You.
Shipping Fees Will Need To Be Paid Again.
Order Was Damaged Upon Recieving.
If The Product/Order You Received Is Damaged. Please Click On The Contact Located Within The Footer And We Will Respond Accordingly. E-Mail Us Photos Of The Damaged Products, As Well As A Brief Description Of The Damage That Is Done To The Product/Order, And Finally Send Us The Order Number.
The Items From My Package Are Missing. What Should I Do?
Firstly, Check To See If The Items Are Inside The Box That Was Shipped. Make Sure To Check Thorough All Of The Packing Materials. In Most But Not All Cases, Some Order/Product Items Are Shipped Separately And If This Was The Case You Would Also Be Given Multiple Tracking Numbers As Well.
Secondly, Click On The Contact Located Within The Footer And We Will Respond Accordingly. E-Mail Us With Photos Of The Shipping Label And The Box With The Items That Were Received As Well As A Summary Of Your Situation You Are Having, And Finally Send The Tracking/Order Number.
Is My Credit Card Information Saved?
Your Credit Card Information Is Not Saved On Our Online Store. We Use Shopify For Our Online Transactions As They Are A Reputable And Secure Payment Processor Company.
What Shipping Options Do You Have?
Check Out Our Shipping & Processing To See Your Options.
However, We Do Not Offer International Shipping As Of This Moment.
Returns & Exchanges Information
If You Need A Return, Exchange, Or Refund. Check Out Our Returns & Refunds